FAQ

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General

What is The Family Thrive about?

The Family Thrive is a groundbreaking online mobile and desktop app for families looking to thrive no matter what. Drop in and find expert research and wisdom on parent and child wellness. Grab a quick takeaway that can change your day (or your life), jump into our deep-dive courses, save some healthy dinner ideas the kids will actually eat, and connect with a community of parents just like you. We’re glad you found us. We heard you’re fun.

How is The Family Thrive Supported?

The Family Thrive is a Public Benefit Corporation that supports the childhood cancer nonprofit MaxLove Project. Our aim is to reach and help as many parents as possible, and we can do this by launching with a free membership model.

As we grow, we plan to generate revenue through member support by offering special expert content, introducing clearly marked advertisements from companies whose products we use and trust, and creating product collaborations that members want. 

One way we will NOT generate revenue is by selling members’ information. We promise that we will never sell or share your information with any other companies or entities.

How do you vet your experts?

Experts are vetted by our content team, led by our Cofounder and Director of Content, Justin Wilford, PhD, and Chair of The Family Thrive’s Scientific Advisory Board, Colin Champ, MD. We work with experts who have professional credentials in their field, years of experience working with families, and a heart for thriving no matter what.

Subscription

Do I need a subscription?

Only subscribers can access The Family Thrive app. But guess what? Subscriptions are free! Join today by clicking here and be sure to say hi once you're in!

What happens if I want to cancel my subscription?

Man, we’ll miss you. But no worries, you can click here to cancel your membership. But remember, the app is free and you can come back anytime.

TFT App - Notifications and Emails

How can I get fewer emails or notifications from the app?

The TFT app is automatically set to send you notifications for all articles published in a Topic, Group, or Pillar Pathway you follow. You can ensure that you’ll only receive the notifications you want by going to your profile here and choosing the right settings for you.

TFT App - Profile and Settings

How do I change my username?

On The Family Thrive app, you can go here to change your username and make any other changes to your profile.

TFT App - Pillar Pathways

What’s a Pillar Pathway?

Everything we do in The Family Thrive is focused on bringing parents like you new, fresh ideas and practices that can immediately improve your family's thrive journey. All this science-based information is organized into four Thrive Pillars covering nutrition (Nourish), mental and emotional health (Flourish), sleep and exercise (Embody), and deep, meaningful relationships (Connect).

Our Pillar Pathways organize all of articles, events, recordings, and masterclasses into these pillars. Members can choose to join any or all of the Pillar Pathways to receive daily articles, attend events, take the masterclass, and listen and view the recordings related to the Pillars of their choice. 

If I can’t complete a masterclass in a Pillar Pathway, can I save it for later?

Yes! All of our masterclasses are self-paced and can be completed at any time and in any way that’s right for busy parents like you. We will also sometimes run our masterclasses in groups, so you’ll have the option to stick to a schedule and share the experience with a group of parents. You'll always be able to take masterclasses solo and go at your own pace. Either way, as a member you’ll have continuous access to all masterclass content.

TFT App - Technical Issues

What if I have technical questions about Mighty Networks?

You can email us at info@thefamilythrive.com or see Mighty Networks’ Help Center here.

What is Mighty Networks?

Mighty Networks is an online social network platform that also builds apps for creative content companies like The Family Thrive. We use Mighty Networks’ professional-level custom platform for our app and offer parents a seamless private social network experience.

I’m having trouble accessing a masterclass, what should I do?

All of our masterclasses are on the app in the Pillar Pathways and are available only to members. If you’re not member then sign up today. It’s free!